1. Who we are

FODGETS LABS (BN Reg. 7256461), trading as FODGETS, is a technology retail and procurement company operating from Shop C2, Tech City Plaza, 8 Adepele Street, Computer Village, Ikeja, Lagos, Nigeria. We operate the website at fodgets.com.

For questions about this policy, contact us at info@fodgets.com or call 09098690176.

2. Information we collect

Information you give us

Name, email address and phone number when you create an account or place an order
Delivery address and order details when you purchase
Payment references and the payment receipts you upload (we never receive or store card details)
Messages and enquiries you send through our contact form

Information collected automatically

Technical error reports when something on the site goes wrong
Your IP address, briefly, to protect the site from abuse

Only if you accept analytics cookies

Pages you visit, buttons you use, your device, browser and approximate location — see section 4
Recordings of how pages are used (clicks, scrolling, movement), with anything typed into forms masked

3. How we use your information

To process and fulfil your orders
To communicate order updates, receipts, and delivery information
To respond to your enquiries
To understand how the shop is used, fix problems and improve it
To keep the site and your account secure
To comply with legal obligations

We do not sell your personal information, and we do not use it for advertising.

Our legal basis

Contract — your account, orders, payments, delivery and the emails about them
Legal obligation — keeping order records for tax and regulatory purposes
Legitimate interest — keeping the site secure and working: error reports and abuse protection
Consent — analytics cookies and similar tools, which you can refuse or withdraw at any time

4. Services we use

These companies process data for us, only for the purposes below:

Supabase: Our database, file storage (such as payment receipts you upload) and account sign-in.
Vercel: Hosts the website. Only if you accept analytics: Vercel Analytics and Speed Insights count page views, device types and page speed, without cookies.
Google Analytics: Only if you accept analytics. Measures visits: pages viewed, device and browser, approximate location (city or country) and how you arrived. Uses cookies.
Amplitude: Only if you accept analytics. Shows us how the shop is used — which pages and buttons people use, and recordings of page visits (clicks, scrolling and movement on the page). Text you type into forms is masked and not recorded. Uses cookies or browser storage.
Sentry: Reports technical errors (page, browser, what went wrong) so we can fix them.
Resend: Sends our emails: order confirmations, receipts, account and enquiry replies.
Upstash: Briefly uses your IP address to limit repeated requests, which protects the site from abuse. Not kept.

Some of these services store or process data outside Nigeria, including in the United States and the European Union.

5. Contacting us on WhatsApp

Some buttons on the site, such as “Send on WhatsApp” on a product page, open WhatsApp with a message ready for you to edit and send. What you type goes straight from your device to WhatsApp — it is not sent to or stored by our website. We only count that the button was used (which product, whether it was in stock, and when), with no personal details. Once you message us, the conversation takes place on WhatsApp, and WhatsApp's own privacy policy applies to it.

6. Cookies

We use two kinds of cookies and similar browser storage:

Essential — to keep you signed in, keep your cart and remember your light or dark mode choice. The site does not work properly without them.
Analytics — set by Google Analytics and Amplitude (and similar tools from Vercel) to measure how the site is used. These are used only if you choose “Accept analytics” when we ask on your first visit; until then, and if you reject them, they are not loaded at all.

To change or withdraw your choice, use Cookie settings at the bottom of any page. Withdrawing stops the analytics tools and deletes the cookies they set in your browser. We keep a record of each choice (an anonymous id, the choice and the date) as the law requires, and ask again after 12 months or if what we ask about changes. We do not use advertising cookies, and the shop works the same whatever you choose.

7. Data storage and retention

Your data is stored securely using Supabase (hosted on AWS infrastructure). We retain order data for a minimum of 7 years for tax and regulatory compliance. Account data is retained while your account is active and may be deleted upon request.

8. Security

Access to your data is restricted to the staff who need it. Sign-ins expire: if you have not used your account for 30 days, or 90 days after you signed in, you are asked to sign in again. Staff accounts expire sooner.

9. Your rights

You have the right to:

Request access to the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (subject to legal retention requirements)
Withdraw consent where processing is based on consent

To exercise any of these rights, email info@fodgets.com. We will respond promptly.

If you are not satisfied with how we handle your data, you have the right to complain to the Nigeria Data Protection Commission at ndpc.gov.ng.

10. Changes to this policy

We may update this policy from time to time. Significant changes will be communicated via email to registered users. Continued use of our website after changes constitutes acceptance of the updated policy.

Privacy Policy